By Jonathan Stempel
NEW YORK (Reuters) -Netspend, a provider of reloadable debit and payroll cards, will pay about $1.1 million to settle New York state accusations it illegally charged low-income customers exorbitant interest rates on paycheck advances and let debt collectors seize their funds.
New York Attorney Genera Letitia James said on Thursday that her office found more than 6,900 instances in which Netspend fees on paycheck advances drove New Yorkers’ effective annual interest rates above 100% and more than 4,000 instances when rates topped 300%, dwarfing the state’s 16% legal limit for unlicensed lenders.
She said Netspend also froze more than 80 customers’ funds and turned them over to debt collectors in violation of a state law shielding Social Security, unemployment and other benefits from collection up to $3,840 for New York City, Long Island and Westchester County residents and $3,600 for other residents.
Netspend also misled customers about a wide range of other fees, including for using automated teller machines, James said.
The settlement includes $735,670 in restitution and $357,775 in civil penalties and costs.
Founded in 1999, Netspend says it has more than 200 million registered accounts. It is owned by Ouro Global, which bought much of the former Netspend Corp in 2023.
Ouro said in a statement that it cooperated with James’ probe and reached a positive resolution. The Austin, Texas-based company said its mission is to empower under-banked customers to access and thrive in the American economy.
According to its website, Ouro’s business partners include CVS, Walgreens, Dollar General, Family Dollar, Mastercard, Visa and sports teams such as the Miami Heat, the San Antonio Spurs and Real Madrid.
(Reporting by Jonathan Stempel in New York; Editing by Bill Berkrot and Mark Porter)
